I got a flat tire on I-64, near Greenbrier Exit. In minutes, here comes Bobby with VDOT. I told him my husband was on his way, and he said he'd have the tire changed in less time than he could get there. He said there was no charge for the service, this is a service provided by GEICO and VDOT. What an absolutely wonderful man, such an asset to your business. My husband and I are still talking about this to our friends. He was a ray of SUNSHINE in an otherwise VERY bad day. Thank you, VDOT & GEICO for your service!
-Judy, VA
I got a flat tire on my way home from work and had no idea what to do. I had a spare, but no jack. A GEICO-sponsored Safety Patrol truck pulled up behind me less than 5 minutes after I got a flat and changed it. Had me on my way in less time than it would have taken me to get gas. I am so unbelievably grateful for Mac.
-Allision, WI
I ran out of gas getting off of the turnpike ramp. It was a terrible place to run out of gas, hardly room to pull over! I got in touch with turnpike patrol and they found me on a camera. Within 10 minutes, Tommy showed up. He put some gas in my tank without me having to get out of my car and told me that my safety was their number one priority. Thank you so much!
-Emily, PA
My daughter had a tire blowout just past the 90 West W.117th on-ramp. Edwin had stopped to make sure we were okay. He helped us get her vehicle to the right side of the freeway by using his vehicle with flashing caution lights to help slow traffic down so we could get to the right side. As a father, I am truly appreciative of Edwin's efforts & GEICO's program with ODOT. THANK YOU VERY MUCH!!
-Robert, OH
NCDOT and Jimmy were knights in shining armor today! My tire EXPLODED on Hwy 840 during peak am rush hour traffic. I was alone on the side of a busy highway without a spare tire. He was at my side within 10 minutes, jacked up my car and removed the tire. What could have potentially been a horrible day became a day to remember the kindness of others! I have shared this experience with family, friends and coworkers! Thanks Jimmy and Kudos to NCDOT and GEICO for wonderful service and keeping me SAFE!!!
-Elizabeth, NC
Car stalled going up the hill right before exit 4 on RT 3 north. I pulled over to the side and had my 3 grandchildren in the back seat. The NHDOT driver pulled up behind me with his flashers on. I felt so relieved to see him. Within 5 minutes from the time I pulled over, my car started right up and I was on my way. I couldn't believe that someone was so willing to help me and at no charge. He made a very scary situation for my grandchildren so much better and I'm so grateful for that. His name was Chris and I can't thank him enough for keeping me and my grandchildren safe.
-Lisa, NH
He showed up in our time of need, willing to help. We had a flat while cruising at a good pace. The tire went completely flat, and thankfully I was able to get over to the side of the road and try and change the tire with the spare. All was going alright, except the lug nuts would not budge at all. When, lo and behold, Frank pulled up right behind us to lend us a hand, offering to help, which he did. He had a cordless power drill and many other tools to get those fused-on lug nuts off. Wow, I not only can’t believe how fortunate/lucky we were, but how extremely grateful we are and so we are saying a very big Thank You to Frank at the NJDOT Safety Service Patrol. Thank you, GEICO, NJDOT, Frank and all who serve the community.
-John and Liz, NJ
I got a flat tire on Route 440 heading towards the Outerbridge. I was alone and not capable of changing the tire myself. Within 10 minutes, NJDOT Safety Service Patrol Agent Dennis came to my aid. He made sure that I was okay and reassured me that everything was going to be alright. He quickly changed tire and made sure that I got on my way safely. I cannot express my gratitude enough, first to Dennis for assisting me, and secondly to the NJDOT for the Safety Service Patrol program.
-Susan, NJ
I ran out of gas. I haven't done that in 30 years, but my new car has a complicated display and obviously I wasn't monitoring it well. Hoosier Helper Technician Austin pulled in behind me and tapped on the window offering to help. What a relief!! I had two kids in the car and it was cold!! I cannot thank everyone involved in the Hoosier Helper program enough!! You guys saved the day!
-Molly, IN
Mark got me off the highway after a car I just bought was having some issues. It was a stressful day but his service made the day a lot better. He was kind and helpful and helped my son and I get to a safe location so my wife could pick us up. Mark is the best and we named the stuffed GEICO gecko he gave us after him because of his service!
-Drew, HI
On my way to my doctor's appointment, as I was driving on I-91 South, my car started making a strange sound. I recognized it must be the tire so I pulled over. Upon getting out of the car to assess the situation, I realized the tire was about to explode. As I sat in my car, I saw the patrol truck coming and the driver stopped to help me. Mario was very courteous and helpful. He changed my tire and I am extremely grateful for his help. I want to thank GEICO and the Department of Transportation for sponsoring this service.
-Margareta, CT
This email is intended for general inquiries related to the Safety Service Patrol programs.
If you are in need of assistance, please dial your local emergency response number.
safetypatrolinfo@travelersmarketing.com