Commitment to Safety

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Tell us how we did.

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Please fill out a brief survey to tell us about your experience with the Safety Patrol. First, tell us where you were by selecting a state from the drop down below.

Motorist Stories

I got a flat tire while driving on I-25 in Colorado Springs. Jason with CDOT Safety Patrol showed up unexpectedly. He parked behind me with his lights on to provide a safe space and ultimately offered to change my tire for me. He was done in minutes and I was on my way. What a great service he provided. Thanks to CDOT and GEICO!!

-Jeff, CO

Andres with Nevada DOT Freeway Service Patrol did a fabulous job. He was helping someone else in center lanes of the freeway and saw me pull over to the side of the road. Once he was finished helping the person in the center lane, he came to help me out. I really appreciate his help and the GEICO services.

-Gilbert, NV

I ran over some debris while traveling Route 42 to Atlantic City. I saw that I had a flat and pulled to the side of the road. Katie from New Jersey DOT Safety Service Patrol approached my car from the passenger side. She asked what was the trouble, I told her we had a flat and she smiled her 3,000-watt smile and said, ‘I’ll change it for you.’ Thank you, Katie and thank you, NJDOT for this service! Katie and NJDOT were lifesavers!

-Dorothy, NJ

Ed with New Jersey DOT Safety Service Patrol was wonderful!!! He was professional and courteous. I'm sure you hear this all the time, but what an incredible service!!! I want to express to Ed (and you all) how much I appreciated this service at this vulnerable time. As I watched Ed fix my flat tire with precision and in a timely manner, I couldn't help but think about others who may experience car trouble at night; I know I would be nervous, but knowing this service is available to us here in the great State of NJ, I feel a bit more secure. With MUCH APPRECIATION!

-Angel, NJ

So thankful for Greg Walker from NCDOT Incident Management Assistance Patrol. I ran over rebar on I-85 going home and got a flat tire. He changed the tire and got me back on the road safely. I felt much safer with his big truck and flashing lights to warn other motorists. Thank you, NCDOT and GEICO.

-Betty, NC

My tire blew out on 91 north on the way to work. I was anxiously stuck on the side of the highway. I saw the patrol truck pull in front of me and out came Willy. I was so relieved to see Willy, a CTDOT Safety Patrol employee. He told me he was going to put my spare tire on and that’s exactly what he did. As a mom of 2 young kids, I had a lot of stuff in my truck such as strollers etc., and Willy happily took everything out to access the spare tire, put the spare tire on, and then put everything back in my trunk. Willy got me off the side of the highway and to safety. Thank you, Willy!!

-Amber, CT

Lee changed my flat tire on busy 270 South. He put out cones and total time took 5 minutes; so friendly and professional! I cried happy tears. I had been so frazzled from sitting on the side of the road.

-Sarah, OH

We had a blown out front tire in peak morning traffic and Keoki from Hawaii DOT Freeway Service Patrol pulled our truck to a safe location and changed our tire. We are truly grateful for this service. Thank you, GEICO and a big Mahalo to Keoki!

-Renee, HI

I was Driving on H1 Westbound and right before I took exit 26, my rear right tire blew out. I was not prepared for this as I did not have the right tools to change my tire. Luckily Operators with Hawaii DOT Freeway Service Patrol (Sponsored by GEICO) pulled behind me and turned their strobe lights on. The operators then began to change the wheel, making sure that my spare wheel was safe and had the right air pressure before changing it too. Their teamwork chemistry was so good it was like watching a NASCAR pit crew. After they were done, they also made sure that I drove off safely. Thank you again, it’s a blessing to have you guys around.

-T., HI