Ran out of gas on the 270 freeway just before an exit. We were so cold, it was night, and so close to freeway traffic. Out of the blue, this kind man (Jeff # 1303) pulled up behind us in the ODOT/GEICO truck, and we immediately felt safe. He provided needed support and gasoline! Can’t tell you how thankful we are for this unexpected service. Jeff was so supportive, professional and helpful. Highest regard for him and this needed service. Thank you!

-Doug, OH

This evening after finishing holiday shopping, I broke down on the off-ramp. I was far from home and the temperature was about three degrees out. I tried calling two tow companies that were not going to be able to help anytime soon. I then found the number for New Hampshire DOT patrol and they told me that they hopefully will get someone out to me. As I was sitting on the side of the road scared that no one would come, I saw a DOT truck going by us on the other ramp. As I sat there, I was like oh my goodness I hope they saw us and that they're coming to help and after a few minutes the truck came back. The man was so nice and helpful, and truthfully, I could not be more grateful. He was truly a miracle, and I'm extremely grateful to New Hampshire DOT for having this service. I'm really hoping he sees this and understands how grateful we are. We offered him a tip and he said he couldn't take it so I hope he takes this as a thank you! Happy holidays!

-Michelle, NH

While traveling through Virginia, our car broke down and this young man from the GEICO Safety Patrol assisted us greatly. I want you to know he stayed with us along Route 95 until a tow truck arrived, placing cones along where we were and was extremely helpful in making us feel safe until we were on way with the tow truck. This young man’s name is Jacob #852. Thankful.

-Ronald, FL

Kevin H. came to my rescue on Tuesday! I got off I-95 heading to the Merritt Pkwy when I heard that dreaded thumping noise. I knew I had a flat, so I pulled over and looked at the damage. About 10 minutes later the GEICO truck pulled in behind me. Kevin came out and said he saw me from the other side of the road and came to give me a hand. He had my spare on and I was back on the road in a few minutes. I want to thank him and GEICO for sponsoring the help truck!!

-David, CT

I recently had a flat tire, and Helepolei from GEICO Safety Patrol came to my rescue. He was incredibly professional, kind, and efficient in getting my tire changed quickly. Helepolei made a stressful situation much easier with his calm demeanor and expert skills. I really appreciated his willingness to go above and beyond to ensure I was safe and back on the road as soon as possible. If you ever need roadside assistance, I highly recommend Helepolei—he truly made a difference in my day!”

-Betty, NC

My tire blew out on 91 north on the way to work. I was anxiously stuck on the side of the highway. I saw the patrol truck pull in front of me and out came Willy. I was so relieved to see Willy, a CTDOT Safety Patrol employee. He told me he was going to put my spare tire on and that’s exactly what he did. As a mom of 2 young kids, I had a lot of stuff in my truck such as strollers etc., and Willy happily took everything out to access the spare tire, put the spare tire on, and then put everything back in my trunk. Willy got me off the side of the highway and to safety. Thank you, Willy!!

-Brent, HI

Carl was VERY helpful. I had struck a piece of concrete that was on I-70 eastbound and blew out my right rear tire. I had a spare, but the lock to access it was frozen. Once we had access to the spare tire, I lowered it from the bottom of my truck and Carl had it installed in no time at all. I am so grateful and appreciative of what you all do. I see your trucks on the road all the time and this is the first time I’ve ever had the opportunity to use their service. Thank you again, Carl and Indiana DOT for making my day a little better!

-Tracy, IN

I truly cannot thank you enough for this service. There was debris on the road and I ended up with a completely flat rear tire. The state police sent out your service and they were on site in less than 10 minutes. I truly cannot express how grateful I am to the kind gentleman who helped change my tire today as I was stuck on the side of the road with my five-month-old baby. He was my hero today. I just want him to know how appreciative I am for his help. Seeing the truck arrive literally turned our day around, and the fact that I was able to safely get back on the highway and get to my destination in a timely manner means so much. So, to the kind gentleman who came to simply just change my tire today, you did so much more. Thank you for what you do.

-Kylee, ME

I had a blowout on I-15 southbound and he changed my tire for me. I'm so happy with the service that Stephen #506 provided. Of course, that service wouldn't have been available without NDOT and GEICO.

-Uriah, NV

On October 15, 2024, I was driving alone and had a flat tire on Interstate 85 South. Within 10 minutes of calling, a Mr. Jeffery M. (Triad IMAP Unit) drove up. He was friendly and polite and I was on my way within 15 minutes! I am most grateful and impressed with his service. Thank you, to him and GEICO!

-Sherry, NC

Kay B. was an AMAZING help. I was stranded on the highway at 2 a.m. coming back from a shift in DC. She stopped for me, without me waving her down, and she explained in detail exactly how she could help me. She was ultra professional, kind, courteous, and careful. She fixed my tire, showed me how to fix the tire on my own for the next time, gave me air, and was overall calm and collected the entire time. Cannot give enough thanks!

-Sam, VA

Long story short I got in a car accident on Highway 41 and this gentleman towed my car and was very helpful and sweet. He was patient and he helped me with a lot of information. He even gave my kids a stuffed animal gecko. Thank you!

-Issac, WI